At the grocery store getting ready to check out; realize I don’t have my wallet; now how am I gonna pay for this?
I have about $120 worth of stuff in my cart, and about $30 in cash in my pocket. But no credit cards. So I walk over to the managers office and ask if it’s possible to pay by just keying in my card since I know the number by heart. Sorry, I’m told, we can’t do that. What about Apple Pay? I have my phone with me. No, we can’t do that either.
I walk back to the cart to consider what I really need. It’s snowing and I’m not going to go home and come back. When one of the supervisors walks up and asks me if I can do Zelle? Yes ma’am. I can also do Venmo I tell her.
Hang on she says… comes back a minute later with a Venmo debit card and tells me I can Venmo her the money and then pay using her card. Problem solved. Talk about going above and beyond. So today when I had a choice of 2 grocery stores for a jock errand, Harris Teeter got the business- and they’ll keep getting it. That level of personal help is uncommon and most welcome.